Terms & Conditions
Welcome to Valeo Meals!
By using our website [www.valeomeals.com] or placing an order, you agree to the following terms. Please read them carefully.
1. Our Service
Valeo Meals provides healthy, ready-to-eat meals with delivery and pickup options in Illinois.
We do our best to ensure every meal is fresh, accurate, and delivered on time.
2. Orders & Payments
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All orders must be placed through our website.
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Payments are processed securely via Stripe or PayPal.
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Once an order is confirmed, it cannot be modified.
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Prices are shown in USD and may change without notice.
3. Delivery & Pickup
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We deliver within Illinois only.
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Delivery times may vary due to weather, traffic, or other factors.
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Pickup is available at 1727 E Central Rd Arlington Heights, IL, 60005 - we’ll notify you when your order is ready.
4. Refund Policy
Because meals are fresh and perishable, we cannot accept returns or offer refunds once food is prepared or delivered.
If your order arrives incorrect or damaged, please contact us within 24 hours at valeomeals@gmail.com, and we’ll make it right.
5. Allergies & Ingredients
Meals are prepared in a facility that may handle nuts, gluten, dairy, soy, and other allergens.
Please check ingredients before ordering. Valeo Meals is not responsible for allergic reactions.
6. Privacy
We respect your privacy. Your personal data is handled according to our Privacy Policy.
7. Limitation of Liability
Valeo Meals is not responsible for any loss, injury, or damage resulting from the use of our meals or website.
All food is designed for general wellness — not medical or dietary treatment.
