Privacy Policy

Welcome to Valeo Meals!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website or providing your information, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you create an account, place an order, or contact us, we may collect:

Full name
Email address
Phone number
Delivery address
Payment details (processed securely through third-party providers such as Stripe or PayPal)

b. Automatically Collected Information

When you browse our website, we may collect:

IP address and browser type
Device information
Pages viewed, time spent on site, and other analytics data (via tools like Google Analytics)

c. Cookies

We use cookies to improve your experience — for example, to remember your preferences, login sessions, or items in your cart. You can disable cookies in your browser settings, but some features of the site may not function properly.

2. How We Use Your Information

We use your information to:

Process and deliver your meal orders
Communicate with you about your order status or account
Send updates, special offers, or promotions (only with your consent)
Improve our website, services, and customer experience
Ensure security, prevent fraud, and comply with legal requirements

3. How We Protect Your Information

Your privacy and data security are our priority.
We use SSL encryption, secure payment processing, and restricted access to personal data to prevent unauthorized use or disclosure.

However, please note that no online platform is completely risk-free, and we cannot guarantee 100% security of transmitted data.

4. Your Rights

You can:

Request access or deletion of your data
Unsubscribe from marketing emails anytime